Unboxing

Qualitative pack and product insight in less than 3 weeks

 

This new qualitative, video-led approach from MMR taps
into the 'unboxing' social media phenomenon to allow
consumers to provide feedback in a more natural manner.

Unboxing is already being used by our global CPG clients to explore and understand a range of objectives, from benchmarking to category appraisals.

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What can Unboxing be used for?

  • Benchmarking – determine how your product compares
  • Moments of truth – analyze performance across the entire consumer journey
  • Category appraisals – establish unmet needs within a category or occasion
  • User experience – visualize how consumers open, use and store your pack and product

"Unboxing is a great tool for uncovering rich insight around what our consumers think of our product, how they use it and what could be improved further in a quick and agile manner. Seeing the consumers through the video showreel really brings the insights to life in an impactful way."
- Consumer Insights Manager Europe

Case Study

Want to see an example of how Unboxing has impacted our clients' innovation projects so far? Have a read of the case study below.

Role of Pack in Product Experience

"We shared it with the brand team and just had a great conversation with them. They appreciated the learning and already have considered ways to optimize."

- Insights Director

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Fill out the form below to download the factsheet